Airline Passenger Rights in India

Air Passenger Rights comprise Regulatory Laws that support Air Passengers and provide protection and compensation when they face Flight disruptions or any deficiencies in Airline services.

Prioritizing Passenger Safety

Air Passenger Rights regulations gives legal ground to Air Passengers, where they can claim for monetary compensation in case of Flight delays, Cancellations, Denied Boardings, etc.

Goal of AURGRF

Our mission is to help the novice as well as Frequent travelers to learn about their Rights and entitlements.

Uniting Industry Experts

Panel of Experts from the Airline Industry and Legal Profession have immense exposure on International & National level.

Passenger Safety as Our Top Priority

Air Passenger Rights comprise Regulatory Laws that support Air Passengers and provide protection and compensation when they face Flight disruptions or any deficiencies in Airline services. The Warsaw Convention and Montreal Protocol positively define Airline liabilities and compensations and In India, the Aircraft Rules 1937 and DGCA Regulations, particularly the Air Passenger Charter 2019 (CAR Series M, Section-3), legally secure and protect the Rights of Airline Passenger India.

AURGRF

Advocating for Airline Users Rights with a Panel of Industry Experts and Legal Professionals

Empowering Airline Users:

AURGRF empowers Air Passengers in India with the help of our Panel of Experts ( Advisory Board) having International Expertise in Advocacy and Support

Establishing Passenger Rights

AURGRF guides Passengers through Grievance Assessment and Compensation Claims

Claim Your Rights

AURGRF assists Air Passengers (International & Domestic ) in Seeking Compensation and Justice, for the Air Passenger grievances

Comprehensive Support

For Air Passengers: AURGRF's Expertise in Addressing Flight-related Grievances

Airline Users Rights and Grievance Redressal Forum

Airline Users Rights And Grievance Redressal Forum (AURGRF) is an initiative with the mission “To Make Air Passengers To Know Their Rights When They Fly “, in order to protect the Consumer Rights of Air Passengers in India by way of providing appropriate informations and knowledge about the responsibilities of Airlines in providing services to Passengers, particularly in case of Flight Delays, Flight Cancellations, Denied Boarding due to over booking, Flight Diversions, Cancellation charges, Lost / delayed or damaged Baggage, and any other deficiency in service by the Airlines.

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Airline Users Says About Us

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